Emergency Desk

We have the experience, coordinate priority deliveries and solve with efficiency.

Our ultimate emergency delivery solution will effectively solve your most demanding needs while addressing possible
risks with proactive engagement.

Local, regional or international services. It doesn’t matter where your cargo needs to be, we’ll get it there safely, securely and on time.

> Wide and narrow body units
> Part charter
> Door to door / Airport to airport
> Access to 20,000+ aircraft across the globe

A flexible solution, with less bureaucracy, to transport from manufacturing parts, prototypes, time-sensitive samples or confidential documents to keep whole supply chains running, our on-board couriers are your best choice to complete the job quickly, safely and on time.

> 200+ couriers available 24/7
> Door to door
> Main HUBS: Mexico, USA, Brazil and Germany
> Faster bookings thanks to our dedicated team
> Book & track online system

Regardless of size and weight, we can quickly and reliably manage your cargo all over North America. Our team drivers are always available to deliver your cargo as fast as possible.

Mexico – USA – Canada
Daily crossborder
> Dedicated units with GPS tracking
> Single or team drivers
> Pick up and delivery on demand
> 16,000+ units in our virtual fleet
> General cargo and hazmat
> Cross-border warehouse in Laredo
> Expedited FTL

Get your urgent cargo to/from anywhere in the world with access to the best flights, local assistance and priority rates thanks to our key partnership with premium freight networks.

When overnight delivery is not an option, rely on us to get your cargo out safely and quickly in the same day.

> Priority first and last mile
> Priority and premium rates worldwide
> Experience total vision of your door-to-door cargo
> Direct flights to/from USA, LATAM & Europe

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When a regular shipment becomes an urgent one, we make time our best ally. We know the challenges, design tailor-made solutions, work with precision and solve fast.

Just in time

From the production line to one’s destination. We make absolutely sure each component gets where its meant to be, as urgently and trustworthy as the sector demands.

Accuracy and experience

From specific components to giant turbines. We have a global specialists team dedicated to meet all this sector requirements with quality and skill.

Care and reliability

The highest quality standards demanded by this industry. We design and commit special solutions for transporting and taking charge of health care products.

Time and experience

We can design tailor-made solutions to contribute to superb supply chain operations.

Immediate Answer

Choose how you want to contact us. We’re here for you.

Frequently Asked


Does Europartner Group grant credit for Critical Cargo shipments?

Europartner Group’s clients are granted 30 days of credit for basically all Critical Cargo solutions; the only exception goes to Air Charter services. If this is the one that best fits your needs, when you confirm the contract, you must ask your account executive for a special credit authorization for this service. If you’re not Europartners Group’s client yet, payment must be in cash. Nevertheless, you’re more than welcome to become a client. Contact us.

What information must I provide to select a Critical Cargo service?

Since our priority is to make your life easy on critical times, we only request a few essential info to start working on your critical cargo:
. Origin city and country
. Destination city and country
. Number of packages, with weight and dimensions (even if only estimated)
. Day and time when the cargo will be ready for collection
. The day the cargo must be delivered.

– Origin: Detroit, MI, U.S.
– Destination: Queretaro, Mexico.
– 3 boxes, 20 pounds each, around 16″ X 8″ X 5″.
– Cargo is ready to be collected.
– Must be delivered the next day, before noon.

Could we think about a critical cargo project in advanced
(or long- term critical cargo shipments), so we can negotiate flat rates?

Critical Cargo solutions are usually designed at the moment they’re needed, so our talented experts can find the best solution available at that time. Nevertheless, there’s always the possibility to build projects in which we can collaborate with our clients observing a program, to guarantee solutions on specific routes and during limited time frames, always with Europartners Group fundamental concern of having dedicated teams available, for a stable budget.

What is Europartner Group’s Time Critical Cargo 24/7 Control Tower?

Europartner Group’s Time Critical Cargo 24/7 Control Tower is a service provided by an experienced team of consultants and executives perfectly organized between them, supported by the latest logistics’ technologies, to offer an exclusive experience involving the design and execution of critical services in a matter of minutes. Europartner Group’s 24/7 Control Tower can predict all possible scenarios and their combinations and build the perfect proposal according to the size of your project. During the event’s crucial moments, the team will be at your disposal, to give you the visibility and the control your need to make logistics a growth solution for your business, not a risk.

How can I contact Control Tower 24/7?

Phone: 01 800 CRITICAL (2748 4225)
WHATSAPP: +52 1 81 2099 7037
Office phone: +52 55 50905350 Ext. 811

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